Shipping policy

Shipping Policy

At Nero, we’re committed to getting your order to you as quickly and efficiently as possible.

 Order Processing Time

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 Shipping Time

Once your order has been processed, shipping typically takes 2–5 business days, depending on your location and the shipping option selected at checkout.

Please note: delivery times may vary due to carrier delays, weather conditions, or peak shipping periods.

 Shipping Confirmation

You will receive a shipping confirmation email with tracking information as soon as your order has been fulfilled.
Please ensure your email is correct at checkout to receive tracking updates.

If you have any questions about your order, don’t hesitate to contact our support team at info@nero.com.im

Thank you for choosing Nero — we appreciate your trust in us.